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FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Can I have my own LOGO in the product?

OEM & ODM are welcomed if the QTY is more than 100pcs

Do you provide samples ? is it free or extra ?

We will charge you on the sample fee as less as we can, even sometimes a free sample is possible. However, you have to pay us the cost of courier by express like: DHL, TNT, UPS and FEDEX.

Do you test all your goods before delivery?

Yes, we have 100% test before delivery.

How is the product installed?

We will provide installation videos

How to send the product?

Because the product is overweight, we will send it in two packages for you

How about your delivery time?

Generally, it will take 15 to 40 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.

What is your departure port?

Qingdao, or designated.

Which Shipment way is available?

By sea to your nearest port,by air to your nearest airport,by international express (DHL,UPS,FEDEX,TNT,EMS,etc)to your door.